We know everyone has a question or two! These are our main questions
FAQs about our campervans
How do I make a reservation?
Book directly through this website, or contact us by phone or email if you'd rather talk it through first.
We'd always recommend booking early, especially for school holidays and half-term weeks, our vans get snapped up fast for those dates.
Is there a minimum age requirement?
Yes. Drivers need to be 21 to 79 years old and have held a full UK or EU driving licence for at least 2 years.
Full detail is in our Terms & Conditions.
Is there a minimum rental period?
Yes, our standard minimum hire is 2 nights.
Can I pick up and drop off at different locations?
Our standard hire is pick-up and drop-off at our base in Sowood, West Yorkshire. One-way rentals to a different location may be possible by prior arrangement, get in touch to discuss what you have in mind.
What's included in the campervan rental?
Both our campervans come fully converted and ready to go: a kitchen with hob, sink and hot water, a heater for cooler nights, cooking equipment, crockery and cutlery, and a mileage allowance (150 miles per 24 hours, or unlimited UK mileage on hires of 7 nights or more).
Our long-wheelbase (LWB) van also has a bathroom with toilet and shower, and a
garage at the rear for bikes and outdoor gear. Full details are on each van's own product page.
Is bedding, towels, or camping furniture provided?
Bedding, towels, and camping chairs and tables aren't included as standard, but you can add them as extras when you book, it's an easy way to travel light.
Is there a kitchen in the campervan?
Yes, both vans have a hob for cooking, a sink, and hot water on demand, plus all the plates, pans and cutlery you'll need.
Is there heating for colder nights?
Yes, both vans have a built-in heater, so you're comfortable whatever the weather's doing outside.
Do the front seats turn into a dining area?
Yes, in both vans, all three front seats swivel round to create a proper dining area, with a table that extends so everyone can sit and eat together.
Is the campervan suitable for families?
Very much so, we're a family of five ourselves, and both vans were designed around exactly that: enough space to sleep and travel comfortably as a family, without living on top of each other. See our reviews below from families who've taken ours away for a week at a time.
Do you provide car seats?
We don't supply car seats or booster seats, you'll need to bring your own to fit your children's ages and heights. Let us know if you'd like a hand thinking through fitting them before your trip. We do have IsoFix adapters which can be fit to the campervan.
Is there a security deposit?
Yes, a refundable £1,000 security deposit, taken 2 weeks before collection. It's returned within 10 days of the van coming back, less any deductions we'd always explain and itemise.
Are there mileage restrictions?
150 miles per 24-hour period is included, or unlimited UK mileage if you're hiring for 7 nights or more. Extra mileage beyond that is charged, see our Terms & Conditions for the rate.
Can I bring my pet?
Yes, by prior agreement, pets are welcome for a small fee. They're not allowed on the furniture or in the sleeping/roof-tent areas, and any damage from chewing or scratching comes out of your deposit.
What happens if we break down or have a mechanical issue?
Full breakdown cover is included, provided by Call Assist, with roadside assistance, nationwide recovery, and European cover if you're taking the van abroad. Call our 24-hour helpline and we'll talk you through it.
Don't see your question here?
Get in touch, we're a small family business and you'll always get a real answer from Marie or Nathan.